This Privacy Policy explains how LienGuard ("we", "us") collects, uses, shares and protects personal data, and the rights you have. It is designed to comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA). It also describes our handling of third-party data for the purposes of Google API/OAuth and advertising-platform review, even where those integrations are not currently enabled.
The data controller is LienGuard, operated by 9GG LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA. For any privacy request, or to reach our Data Protection Officer / privacy contact, email support@9gg.app.
To provide the monitoring, drafting and dispatch features; to authenticate you; to take payment; to send transactional and renewal emails; to provide support; to secure and improve the Service; and to comply with law. We do not use the contents of your compliance data to train our own models, and we do not sell personal data.
We share personal data with the following processors, each under a data-processing agreement, only as needed to provide the Service:
| Processor | Purpose | Data shared |
|---|---|---|
| Stripe | Subscription payments & billing | Email, billing identifiers |
| Resend | Transactional & renewal email delivery | Recipient email, message content |
| Google Analytics (Google LLC) | Aggregate, anonymized usage analytics — only with your "Accept all" consent | Pseudonymous usage events, truncated/anonymized IP, device & browser info. See Google's Privacy Policy. |
| DeepSeek / Anthropic | AI drafting of renewal-action notices | Item metadata used to draft a notice |
| Hosting provider | Application & data hosting | All data, at rest on our servers |
If we later enable Google sign-in/OAuth or advertising, any Google user data would be used only to provide the requested feature, never sold, and handled per Google's API Services User Data Policy (including Limited Use). This policy will be updated before such integrations go live.
Our processors may store or process data in the United States and other countries. Where data is transferred outside the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum) or an adequacy decision.
We keep account and compliance data for as long as your account is active. After account closure we delete or anonymize personal data within 90 days, except where we must retain limited records (e.g. invoices) to meet legal obligations. Server and security logs are kept for a limited period and then rotated.
To exercise any right, email support@9gg.app. We will verify your identity and respond within the time required by law.
We use a strictly-necessary session cookie to keep you logged in. Only if you choose "Accept all" on the consent banner do we load Google Analytics 4 (provided by Google LLC), which acts as our processor for aggregate, anonymized usage measurement and sets the _ga, _gid and _gat cookies; IP anonymization is enabled. We do not load Google Analytics, and no analytics cookies are set, unless and until you accept all cookies.
Withdrawing consent: you can withdraw analytics consent at any time using the "Reset my cookie choice" button on our Cookie Policy page (then choosing "Essential only"), or by clearing the fc_consent value in your browser. After withdrawal, Google Analytics will not load on subsequent visits. See Google's Privacy Policy for how Google processes data.
Passwords are hashed with a memory-hard algorithm (scrypt) and per-user salts; sessions are signed and time-limited; cookies are HttpOnly, Secure and SameSite. We apply access controls and scope each customer's data to their own workspace. No method of transmission or storage is 100% secure.
The Service is for businesses and is not directed to children under 16. We do not knowingly collect their data.
We may update this policy; material changes will be notified by email or in-product, and the "Last updated" date will change.
Contact / Do Not Sell: 9GG LLC · support@9gg.app